Privacy Policy & Cookie Compliance
How Green Lanka Vacations collects, protects, and manages your personal inquiry data when you use this website, submit a travel enquiry, or interact with our online services.
Your information, handled with care
This page explains the main ways Green Lanka Vacations may receive, use, protect and manage information supplied through travel enquiries, contact forms, direct communication and website interactions. It also explains the role of cookies, analytics and similar technologies used to understand website activity.
What information may be collected
The website may receive information that you choose to provide while requesting travel assistance or communicating with Green Lanka Vacations.
Information you provide
- Name and contact details supplied through an enquiry.
- Travel dates, number of travellers, destinations and trip preferences.
- Pickup, transfer or accommodation information that you include in your message.
- Any additional information you voluntarily send to the travel team.
Information generated by website use
Website technologies may collect technical and usage information such as pages visited, browser or device information, approximate usage patterns and interaction data used for analytics, website performance and security.
Information from direct communication
When you contact the business by email, WhatsApp, telephone or another direct channel, the information you provide may be used to respond to your request, coordinate your travel enquiry and maintain the relevant business communication record.
Why we use enquiry and website information
Information is used in connection with the travel services and website functions for which it was supplied.
Travel planning
To understand your requirements and prepare or discuss private tours, transfers, driver arrangements and tailor-made travel plans.
Communication
To answer enquiries, send relevant booking or planning information and communicate with you about your request.
Website operation
To maintain site functionality, improve usability, help protect the website and understand how visitors use its pages.
Analytics & measurement
To review aggregate website activity and performance through analytics and related measurement tools, where such tools are enabled.
Travel enquiry submissions
Green Lanka Vacations uses Contact Form 7 as part of its website enquiry workflow. Submitted details are used to process the enquiry and communicate with the traveller.
Form information
Depending on the form, this can include your name, phone or WhatsApp number, email address, travel date, number of travellers, enquiry type, pickup details, selected tour interest and message information.
Business email handling
Website enquiry notifications are directed to the Green Lanka Vacations business email system. The current working setup identifies info@greenlankavacations.com as the business mailbox for enquiries.
WhatsApp contact
Where you choose to continue an enquiry through WhatsApp, the information you send is handled through that communication platform and is also subject to the terms and privacy practices of the relevant provider.
Cookies and similar website technologies
Cookies are small data files or similar technologies that can help a website remember settings, support functionality and understand visitor activity.
| Category | Purpose | Typical role |
|---|---|---|
| Necessary | Support core site operation and security. | Page functions, form operation and technical preferences. |
| Preferences | Remember selected settings where supported. | Convenience and interface behaviour. |
| Analytics | Measure website usage and performance. | Aggregated traffic, page interaction and performance insights. |
| Third-party | Support embedded or connected services where enabled. | External tools, content, communications or measurement. |
Protection, access and third-party services
Data security
Green Lanka Vacations takes reasonable website and operational measures to protect enquiry information against unauthorized access, misuse or unnecessary exposure.
Service providers
Relevant information may be processed by service providers used for website hosting, form delivery, email, analytics, security, communications or other technical functions required to operate the website and respond to customers.
External links
The site may link to external websites, social networks, maps, booking or communication services. Those destinations operate under their own privacy and cookie practices.
Business records
Information connected to an active travel enquiry may be retained as part of normal business communication and service administration for as long as reasonably necessary for the relevant purpose.
Managing your personal information
Depending on your location and applicable law, you may have rights relating to the personal information you provide.
Important website privacy notes
Children
This website is intended for travel planning and general visitor use. Please do not submit personal information on behalf of a child unless you are authorized to do so.
Policy updates
This page may be updated when website functions, service providers, analytics settings or privacy requirements change. The current published version is the version applicable to ongoing website use.
About this policy
This page is the Green Lanka Vacations website privacy and cookie information for visitors and customers. It explains the general handling of data connected with website enquiries, cookies and analytics; specific contractual or booking matters remain subject to the applicable booking documentation and service terms.
Privacy questions or data requests?
For questions about your website enquiry information or this privacy and cookie page, contact the Green Lanka Vacations team directly.
