C-08 · LEGAL & TERMS PAGE

Booking Conditions & Terms of Service

Transparent booking policies, payment terms, deposit schedules, cancellation guidelines, vehicle insurance coverage and passenger rights for Green Lanka Vacations travellers.

BEFORE YOU CONFIRM

Understand the terms that apply to your booking.

A clear booking process helps travellers understand payment requirements, cancellation arrangements, transport-related conditions and the responsibilities connected with a private Sri Lanka journey.

This page is the central reference point for Green Lanka Vacations booking conditions and terms of service.

ImportantThe approved page-set source identifies the subjects covered by the official terms but does not provide specific deposit percentages or exact refund-day schedules. Those exact commercial terms should be stated in the applicable booking documentation before publication.
BOOKING TERMS

Key conditions covered by the booking agreement

1. Booking & Reservation

A booking is subject to the applicable Green Lanka Vacations booking conditions, agreed itinerary, travel arrangements and payment terms.

2. Deposit Requirements

Deposit requirements and the applicable payment schedule form part of the booking terms. The exact amount and due dates should be confirmed in the written booking documentation.

3. Payment Terms

Payment arrangements, due dates and any outstanding balance requirements should be followed according to the agreed booking schedule.

4. Cancellation Guidelines

Cancellation conditions and the financial consequences of cancelling a booking are governed by the applicable cancellation terms communicated with the booking.

5. Refund Timelines

Where a refund applies, the applicable refund process and timeline are subject to the booking conditions and the circumstances of the cancellation.

6. Vehicle & Insurance Coverage

The booking conditions address vehicle insurance coverage and the transport arrangements associated with private travel services.

7. Passenger Rights

Passengers should receive clear information about the agreed services, applicable conditions and relevant rights connected with the booking.

8. Itinerary & Service Changes

Travel arrangements can depend on destination conditions, transport operations and the services included in the agreed itinerary. Applicable change terms form part of the booking conditions.

AT A GLANCE

What the booking terms cover

Reservations
Booking arrangements, agreed itinerary and service confirmation.
Deposits
Applicable deposit requirements and payment schedule.
Payments
Due dates, balances and agreed payment arrangements.
Cancellations
Cancellation conditions and applicable financial consequences.
Refunds
Refund eligibility, processing arrangements and timelines.
Vehicles
Vehicle service conditions and insurance coverage.
Passengers
Passenger rights and responsibilities related to the booking.
TRAVEL RESPONSIBILITIES

Before your trip

Read the bookingReview the itinerary, services and applicable payment and cancellation terms before confirming.
Check payment datesKeep the agreed deposit and payment schedule available with your travel documents.
Keep communication clearInform the travel team promptly about material changes affecting your trip or passenger requirements.
QUESTIONS ABOUT YOUR BOOKING?

Need clarification before you confirm?

Contact Green Lanka Vacations for the terms applicable to your specific itinerary, payment schedule or travel arrangements.